The law determines how organisations can use the personal information they collect. This is underpinned by the Common Law Duty of Confidentiality together with legislation we must comply with including:
- Data Protection Act 1998
- Human Rights Act 1998
- Health and Social Care Act 2012
The practice holds and uses the personal and confidential information of its patients for a number of purposes. This notice sets out in general terms a summary of the type of information we hold about you, what we use if for and also who we may share your information with.
The practice collects personal confidential information about you. This information may include (but is not limited to):
- Your name, address telephone number, date of birth and next of kin
- Appointment details, associated admissions
- Correspondence, notes and reports
- Investigations and test results
The practice uses this information for the following reasons:
- to help inform the decisions that we make about your care
- to ensure that your treatment is safe and effective, including any advice that may be provided as part of your care
- to help us work effectively with other organisations who may also be involved in your care.
The Practice may share information held about you with other organisations to support:
patient care (identifiable information):
- to promote continuity of care by sharing your information with other professionals involved in your care
- to promote safe care by sharing your information with other health care professionals who might be involved in your care such as emergency departments and out of hours doctor services
planning and assurance (information in anonymised format which does not include information from the patient written notes):
- to help protect the general health of the public
- to manage and plan services for the future
- to review the quality of care provided by the practice to ensure it remains effective
- to help our staff review the care that is provided to ensure it is of the highest standard and to enable the continual improvement of care
- to comply with a legal obligation
Organisations with which information is routinely shared with for the reasons set out above include but are not limited to:
For patient care:
- Local hospitals
- Emergency and out of hours services
For planning and assurance:
- NHS Wales
- Betsi Cadwaladr University Health Board
All patients have the right to opt out of allowing their personal information to be shared with other healthcare organisations. If you wish to do this, please speak to a member of the practice staff.
SECURITY OF YOUR INFORMATION
The practice have a range of security measures in place to ensure that your information is held, and where appropriate, shared in a secure way. Your patient record will only be accessed by those members of practice staff who are authorised to do so.
If you have any concerns about the way we handle your information, please speak to a member of the practice staff.
We respect your right to privacy; your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of the NHS, by legal framework, or is in the public interest. Certain anonymised patient data may be shared for the purposes of public health and audit, research, teaching and training. This practice is registered under the Data Protection Act. It is a practice and a legal requirement that all staff maintain confidentiality of patients' records.
Written consent for the disclosure of notes for solicitors or insurance firms is required from the patient before any information is released.
You have the right to see your records, if you wish to do so please speak to the receptionist.
In the event that your feel your GP Practice has not complied with the current data protection legislation, either in responding to your request or in our general processing of your personal information, you should raise your concerns in the first instance in writing to: Alison Davies, Practice Manage,r Pendre Surgery, Clayton Road, Mold Flintshire CH7 1SS. If you remain dissatisfied with our response you can contact the Information Commissioner’s Office at Wycliffe House, Water Lane, Wimslow, Cheshire SK9 5AF – Enquiry Line: 01625 545700 or online at www.ico.org.uk